The role of the Visitor Experience Platform is giving the experiences sector a whole new ‘experience’ (see what we did there!). We are dedicated to bringing businesses from attractions, activities, classes, tours, festivals to events and many more into the digital age and providing the best visitor experience possible, from ticket sales through the full customer life-cycle.
Its fundamental purpose is to help you run tightly integrated awareness, acquisition, and retention campaigns. We make it easier to grow your business, minimise admin and delight visitors through our simple, user-friendly software. We strongly believe in everything we do.
The Visitor Experience Platform is here to make your life easier and help you succeed with automated workflows, reporting, engagement and marketing; you can even cross sell and upsell as your customers are in the middle of their buying journey – (p.s. did you know ‘Businesses generate 25% more revenue per booking when add-ons are purchased’) and create customer advocacy so you really are adding value for your customers.
Booking activities and experiences is a varied and open-ended endeavor, your customers journey has been digitally transformed so you need to be where they are. A recent Google study found that 48% of searches for experiences are done online near a destination and indicate that many travelers looked for quick and easily bookable experiences.
So, how does implementing an online solution benefit you?
- Attract – Have an accessible online solution 48% of bookings are made outside of office hours
- Convert – 52% optimised conversion
- Arrive – 25% upsold
- Return – 15% more repeat visitors
- Expand – 60% more reviews
And best of all 55% reduced costs.
The future of ticketing platforms is the Visitor Experience Platform so if you are fed-up of piecing together old and complicated tools for marketing, ticket sales and managing customers then we are here to help.
Experience providers such as The Monkey Sanctuary, Lichfield Maize Maze and Sea Kayak Exmouth rely on us to provide their customers with outstanding experiences at every touchpoint across the full customer life-cycle so get in touch and you can start your journey from ticketing to full visitor experience. Book a demo with us now.
